Contact Kepma Guitar

This page is the official contact and message page of Kepma Guitar. Whatever your question about a Kepma instrument, you can reach us through the form on this page or through the public channels listed below.

Official contact details

Email: margot@kepmaguitar.com — for product enquiries, distribution partnerships, media contact and general matters.

Competition email: zhibin@kepmaguitar.com — for registration and enquiries about the KEPMA Cup acoustic guitar competition.

Official website: www.kepmaguitar.com.

Social media

Kepma Guitar runs official accounts on Douyin, Weibo, Xiaohongshu, Bilibili and WeChat, where brand news, product information and event announcements are published.

Where to buy

In China, instruments are available through the official Tmall store and the official Douyin store. You can also visit an authorised dealer to try an instrument before deciding; the dealer map on this site lists nearby stores.

After-sales and service

For after-sales issues, please submit the feedback form on the after-sales page with the model and a description of the problem. The service team will come back with advice and help you reach the nearest authorised repair point.

Company and brand

Kepma was founded in 2009 and its factory is located in Ningxiang, Hunan Province, China, covering an area of about 50,000 square metres. It is one of the largest and most modernised guitar manufacturing facilities in China, with leading CNC production lines and automated manufacturing capacity. Kepma’s vision is to enable more people to enjoy music through continuous improvement driven by precision craftsmanship; its mission is to create musical instruments that are reliable, user-friendly and sonically exceptional. The brand slogan is: Crafted from profound passion; born for superior playability.